STREAMLINE BUILDERS

FAQ

Why do customers use you?

We are available from 7am to 9pm to answer any questions you may have, and 24/7 for emergencies. While we are on the job, you will be supplied with the appropriate cell phone numbers for emergency contact. You will receive a customer handbook – a step by step guide to assist you with all facets of home improvement. It includes the names, numbers and locations of recommended reputable local businesses which can be helpful while shopping for your homeowner supplied materials. You will also find a checklist to guide you through each phase of your project. You will be kept informed of the progress of your project from the preliminary through the final stages. Our attention to detail provides you the opportunity to enjoy the process before, during, and after completion with a sense of ease and excitement.

In addition, an on site supervisor is assigned to every job site. Our entire crew is handpicked to offer you the best quality and most trustworthy service. All of our employee’s qualifications reflect the talent, passion, and expertise Streamline Builders prides itself on. Moreover, our dedicated crew responds to the needs of each client by working above and beyond the normal work day in order to ensure your guaranteed completion date.

Are you licensed and insured?

YES, Streamline Builders is licensed in Nassau County and Suffolk County. Streamline Builders is insured with general liability and workman’s compensation. Our insurance policy is one million-three million (well above the state required $100,000-$300,000 policy). Streamline Builders will additionally insure you at your request.

Do you guarantee your work?

Yes, Streamline Builders guarantees against poor workmanship and faulty materials for a period of one year.

Streamline Builders will guarantee you a completion date as long as all homeowner supplied materials are either delivered to the jobsite or noted as being delivered before the commencement of work.

Do you supply dumpsters to my jobsite?

Yes, Streamline Builders will supply refuge containers and protection of your driveway. Homeowners are only responsible for the disposal of appliances through special pickup offered by your town.

Who do I address my concerns with?

You can contact our office via phone, fax, or e-mail and our office manager or field supervisor will address your concerns expeditiously.

Will there be workers on my jobsite everyday?

YES, Streamline Builders has built its reputation on ensuring everyday that your project is in progress. There will never be any downtime during the duration of your job. We value your time and create beautiful spaces in the time allotted for the project.

Do you supply a detailed contract?

Not only will Streamline provide you with a detailed room by room contract, we will also supply you with a full price breakdown. In addition, we utilize a progressive payment schedule that allocates your payments in conjunction with the work being performed.

Will my job site be kept clean?

Streamline Builders will keep your jobsite immaculate by providing daily cleanup. Just ask our customers!!! “Cleanest job I have seen in years!!!” — Garden City Building Inspector

Are there references I can contact?

Yes, at per your request Streamline Builders will provide you with a list of numerous job referrals you may contact in your area.

Are your employees experienced?

Yes, our job supervisors are all required to have a minimum of twenty years experience in their specific field. We employ European masons that excel in tile and stonework.

Will I have to move out?

Streamline Builders will accommodate your needs based on the size of your project. During any stage of construction where your home will be unprotected or vulnerable to weather conditions, we suggest that you make temporary living arrangements. We will help you make all arrangements including rental homes.

What do I do with my personal belongings/home furnishing?

Streamline requests before the commencement of the project that all personal belongings and furnishings be removed from the jobsite. This is to ensure the safekeeping of your valuables.

How do I know all required supplies for my project will be paid?

Streamline Builders understands that distributors can place a lien on homeowner projects, which is why we have set up a COD accounts payable. Thereby, all materials delivered to your jobsite have been paid in full before arrival.

How many hours does the workday consist of?

Our crew will arrive at your jobsite by 8:00 am and will finish at 4:30 pm. We will work overtime if needed to complete pending stages of the project. Streamline Builders will work weekends, provided your town or village does not prohibit construction during the weekend.

Does your contract include allowances for tile/cabinets/accessories?

No; however, to better accommodate each individual client’s preference, we will recommend local businesses and reliable distributors we have cultivated relationships with. We work with you to ensure you are assisted with every step of your design.

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